Refund policy

Our returns policy is simple - we'll come and collect your return from your location, on a day of your choosing. The collection charge may vary as follows:

• For collections of accessories only, this charge is £29.95.
• For collections of packed products, this charge is £49.95 + 10% of your returned packed items value
• For collections of made to measure products (such as carpets, vinyls and artificial grasses), this charge is £49.95 + a 50% Made to Measure fee